Expert Help if Your Boiler is Broken in Winter

First Things First - Is It Really a Boiler Breakdown?

Before calling in the cavalry, it’s worth doing a few basic checks. You’d be surprised how often something simple can be the culprit. Let’s walk through a quick checklist:

1. Check the Power Supply

• Is the boiler display completely blank?
• Could a power surge or tripped fuse be to blame?
• Check your fuse box and reset the breaker if needed.

2. Check the Thermostat and Timer

• Has your thermostat been accidentally turned down?
• Has the timer reset due to a power cut?
• Make sure it’s calling for heat.

3. Is There a Reset Button?

• Many modern boilers have a reset function.
• Follow the manufacturer’s instructions to try a safe reset.

 4. Check the Pressure Gauge

• A healthy system pressure is usually between 1.0 and 1.5 bar.
• If it’s low, top up the pressure using the filling loop – but only if you feel confident.

5. Frozen Condensate Pipe?

• This is a classic winter issue.
• If your condensate pipe runs outside, it could freeze.
• Gently pour warm water over the pipe to defrost it (never boiling), then try resetting the boiler.

Still no luck? Then it’s time to bring in a professional.

When Should You Call a Heating Engineer?

Boilers can be complicated beasts. If you’ve tried the basics and it still isn’t working, get in touch with a professional. Our team at AC Heating & Plumbing Services is Gas Safe registered and trained to deal with all common boiler faults.

You should call us immediately if:

• There’s a persistent error code
• The boiler is leaking or making unusual noises
• There’s no heating or hot water despite the correct settings
• You smell gas (In this case, call the National Gas Emergency line first: 0800 111 999)

Call Us on: 07905 869603

Top 4 Winter Boiler Issues and How We Fix Them

Over the years, we’ve noticed a pattern in the types of boiler problems that crop up in the colder months. Here are the usual suspects:

1. Frozen Condensate Pipes

• One of the most common winter faults.
• We safely defrost the pipe and install insulation to help prevent it from happening again.

2. Low System Pressure

• Sometimes caused by small leaks or air in the system.
• We identify the root cause and repressurise your boiler safely.

3. Ignition and Pilot Light Failures

• Can be down to sensor faults, dirty parts, or gas flow issues.
• We’ll replace worn components and ensure safe operation.

4. Pump or Valve Failures

• These mechanical parts can seize up, especially in older boilers.
• We can often repair or replace them the same day with stocked parts.

Prevention is Better Than a Breakdown

Want to avoid future breakdowns altogether? Here are some top tips:

Emergency vs. Routine Call-Outs

Not all issues are emergencies – but some definitely are. Here’s how to tell:

Emergency?

• No heating or hot water
• Water leaks from the boiler
• System lockout or fault code
• Signs of a gas leak

Routine Maintenance?

• Annual boiler service
• Noisy radiators
• Sluggish system performance

In the depths of winter, we prioritise emergency call-outs in Redditch and nearby areas. We aim to get to you the same day, especially if vulnerable people are in the home.

Don’t Let a Boiler Breakdown Catch You Off Guard

A boiler breakdown doesn’t have to ruin your winter. With the right advice, fast service, and a little preparation, you can handle it like a pro. Whether it’s a minor issue or a full-on emergency, AC Heating & Plumbing Services Ltd is here to help.

Call us today or request a free quote online. Let’s get your heating back on, and keep it that way.